This Privacy Policy governs the processing of personal data that Senko Digital Ltd (hereinafter referred to as the Company) collects from users when they use the website and hosting services. As a UK-registered company operating servers located in Germany, we are committed to protecting your privacy and personal data.
The Company adheres to the principles of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws in our data processing activities.
2. Data We Collect
User's first and last name (for identification and service provision)
Email address (for notifications, support, and essential communications)
Country of residence (for service provision and compliance)
IP address (for security, fraud prevention, and service delivery)
Cookies and similar technologies (for website functionality and user experience)
Payment information (for processing payments and refunds)
Payment method (for processing payments and refunds)
Billing address (for billing, invoicing and tax purposes)
3. Purpose of Data Processing
To provide and manage our hosting services and user accounts
To communicate with users and provide customer support
To ensure security and prevent fraud
To improve our services based on user feedback and analytics
To comply with UK legal obligations and industry regulations
4. Legal Basis for Processing
Contract performance — processing necessary for providing our services
Consent — where we need your explicit permission for specific processing activities
Legitimate interests — where processing is necessary for our business purposes and doesn't override your rights
Legal obligation — where we need to process data to comply with UK law
5. Your Rights Under UK GDPR
Right to be informed about how your personal data is used
Right to access your personal data and receive a copy
Right to have inaccurate data corrected
Right to erasure ('right to be forgotten') in certain circumstances
Right to restrict processing of your data
Right to data portability
Right to object to processing based on legitimate interests
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet our legal obligations under UK law. Different retention periods apply to different types of data, based on legal requirements and legitimate business needs.
7. Data Sharing with Third Parties
Your data will not be shared with third parties without your consent, except when necessary for service provision or legal compliance. When we share data with processors outside the UK, we ensure appropriate safeguards are in place as required by UK GDPR.
8. Use of Cookies
Cookies are used to enhance website functionality, analyze traffic, and personalize content. Users can manage cookie settings in their browser. For more details about our cookie usage and your choices, please refer to our cookies policy section.
9. Data Protection
We implement appropriate technical and organizational measures to protect your personal data, as required by UK GDPR. This includes encryption, access controls, regular security assessments, and staff training. For transfers outside the UK, we ensure adequate safeguards are in place.
10. Changes to the Privacy Policy
The Company reserves the right to make changes to this Privacy Policy. Changes take effect upon publication on the website. We will notify you of any material changes via email or website notification.
11. Contact Information
If you have any questions regarding the processing of your data or wish to exercise your rights under UK GDPR, please contact us via email: support@senko.digital or write to us at our registered UK address.
